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Last updated: June 29, 2026
You may request a full refund within 14 days of purchase if you have not accessed or viewed the course content. Partial refunds may be available if less than 30% of the course has been completed. Refund eligibility is assessed on a case-by-case basis.
Monthly subscriptions may be cancelled at any time. Refunds are not issued for the current billing period. Annual subscriptions include a 14-day refund window from the renewal date for prorated refunds. All cancellations take effect at the end of the current billing cycle.
Refund requests must be submitted within the specified timeframe. Technical issues that prevent access to purchased content qualify for a refund. Duplicate or accidental purchases are eligible for a full refund.
To submit a refund request, contact our support team at info@drlearningacademy.com with the following information: your order number, the email address registered to your account, the payment method used, and a clear reason for the refund request. Our team will review your request and notify you of the approval or denial decision. Refunds are only issued after approval.
If DR.LEARNING cancels a live session or webinar, you may choose a full refund or reschedule to a future session. Student cancellations made more than 24 hours before the scheduled start time are eligible for a full refund. No refund is provided for no-shows or cancellations made within 24 hours of the session start time. Technical issues preventing attendance are reviewed on a case-by-case basis.
Refunds are not available for courses with more than 50% progress, downloaded or offline content, certificates that have already been issued, or promotional, gifted, or discounted courses unless otherwise stated.
Subscriptions can be cancelled at any time from your account dashboard. Upon cancellation, you will retain access to all purchased content until the end of the current billing period. No further payments will be charged.
Refund requests are typically processed within 5–10 business days after approval. The refunded amount will be credited back to the original payment method used during purchase.
If you have any questions or concerns about our refund policy, please contact our support team at info@drlearningacademy.com. We are happy to help.